IRCTC upgrades website, app with ‘one-click’ theme

One of the important features of the upgraded new IRCTC website is its interface changes. Now, it offers an abundance of new options that make browsing hassle-free. The Railway Minister had reviewed the ticket booking website. The e-ticketing offers comfort to travelers for their railway journeys.

Railway Minister disclosed on December 31 the new versions of the website and app, which give a faster ticket-booking experience. The use of artificial intelligence in the upgrades enables users to book tickets more easily.

The belief of “one-click” forms the principle of the new IRCTC website, with various details such as availability of trains, booking of meals and accommodation, last transaction details, etc. being made accessible at the click of a button. The major details of the upgraded new IRCTC website are its interface changes, offering an abundance of new options that make browsing hassle-free. The AI provides an enhanced method for searching trains, giving intelligent recommendations on journeys and train stations, and providing predictive entry options for saved passenger details.

The passengers will be able to access integrated information of booking details, details of the last transaction, statues for refunds and cancellations, all in ‘one-click.’ The ‘one-click’ characteristic was added for the booking of selected trains and classes. It displays all information necessary to make a booking, including confirmation probability and availability of different classes, on one single page. The payment pages using the cache system to notify about the current status of bookings/trains to improve accuracy.

Passengers can also now have a prompt review of their journey itinerary using the app and the website. The travelers should be able to book food, cabs, hotels, among other needs using the government portals. It focuses upon the need for a more user-friendly and convenient website, as people continue to switch to booking tickets online.

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